Developing a Customer Experience Framework

 

  1. UX Team
  2. The Customer Experience Framework
  3. Design Pattern Libraries:

 

UX Team

 

Jared Spool on Assessing Your Team’s UX Skills

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The Customer Experience Framework

 

Elements of a good User Experience Framework:

(adapted from an original slide by Jared Spool)

 

 

Design Pattern Libraries:

 

Welie.com: Interaction Design Pattern Library

 
Yahoo! Design Pattern Library

 

 


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